Keep your Concept2 ergs—RowErgs, SkiErgs, and BikeErgs—in top shape with our professional maintenance and repair services. Our certified technicians use genuine Concept2 parts and follow manufacturer guidelines to ensure safety and performance. Whether you’re a home user or a gym owner, we offer flexible on-site or drop-off options. Below are our services with clear descriptions and competitive pricing.

One-Time Services

Perfect for occasional needs or addressing specific issues without a long-term plan.

•  Deep Cleaning & Inspection

•  Thorough cleaning of monorail, flywheel, chain, cords, pedals, and saddle with mild cleaners.

•  Full inspection for wear on cords, handles, and fasteners; includes lubrication and minor adjustments.

•  Ideal annually or after storage to maintain performance and safety.

•  Price: $50 per machine

•  Parts Replacement & Installation

•  Installation of genuine Concept2 parts like chains, cords, handles, or monitors.

•  Common for RowErg chains (every 1–2 years) or frayed SkiErg cords.

•  Price: $100 labor + part at cost

Maintenance Plans

Proactive care to prevent downtime and costly repairs, with priority support and parts discounts. Choose the frequency that fits your usage.

•  Monthly Maintenance Plan

•  Monthly visits for cleaning (surfaces, flywheel), lubrication (RowErg chain), and inspections (cords, fasteners, calibration).

•  Includes minor adjustments and free diagnostic.

•  Best for commercial gyms or heavy users to meet Concept2’s 50–250 hour maintenance schedule.

•  Price: $25 per machine/month (Multi-machine discounts; 10+)

•  Bi-Monthly Maintenance Plan

•  Every-other-month visits for cleaning, lubrication, inspections, and adjustments.

•  Includes minor adjustments and free diagnostic; suited for home users or low-volume gyms.

•  Price: $30 per machine/month (Multi-machine discounts; 10+)

Additional Services

Enhance your plan or book separately for specialized needs.

•  Emergency On-Site Repair (not available currently)

•  Same-day or next-day service for urgent issues like broken cords or monitors.

•  Includes diagnostics and on-the-spot repairs; priority for plan subscribers.

•  Price: $200 flat fee + parts

•  Diagnostic Repair

•  Expert troubleshooting for issues like sluggish handles, noises, or monitor problems.

•  Tests electrical components and identifies worn parts with a detailed repair report.

•  Repairs beyond diagnostics quoted separately; great for catching issues early.

•  Price: $75 per machine + Parts at cost.

Ready to keep your ergs in peak condition? Contact us for a free quote or to book your first service today!